Why doesn't Find Me Follow Me work when an OnDemand User is called from a group?

Follow

If the Group Member has an IP-phone set to ring, the Group will not go to Find Me Follow Me (FMFM) of the Group Member, but if the Group Member has the FMFM set to "Do not ring my phone" then the Group will attempt to route the call to the first number listed in their FMFM settings.

Powered by Zendesk