Getting Beta Softphone Support



Thank you for helping us develop our softphone! Your feedback is essential, and helps us not only understand your needs as a customer, but assist us with identifying product bugs and issues.


Though this group sits in our community for ease of access, this area works differently than the rest of the community. Here, you can connect with your fellow users (just like in the broader community) to share thoughts and ideas. However, we seldom post here. This is a place where we collect your feedback. We may ask specific questions to gain a better understanding of your suggestion or feedback; but, like all of our beta products, this one is unsupported. If you are having trouble with the softphone, you may find a supported desk phone a more positive solution.


Feel free to post here as often as you'd like, we appreciate you sharing your feedback as well as reporting any bugs you encounter.


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